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Questions about every tool, about credits and about what happens to your files.

115 answers

Credits and account

What is an operation?

One file through a tool that runs on our EU servers (convert, compress, protect, unlock). Browser tools never count.

How much is free?

Every browser tool, unlimited. Plus 20 operations a month without an account, 100 with one.

What is a credit?

1 credit = 25 operations in Docuvoza or 1 signature request in Signovoza. Purchased credits never expire.

Do I need an account?

Only for drives, your own templates and to get a document signed with Signovoza. Every tool works without one.

Merge PDF

Does my file leave my computer?

PDFs and images do not: they are merged in your browser. Only Word and other office files are sent to our EU servers for conversion and deleted there after 60 minutes at the latest, at once after merging.

Is there a limit?

Not in the browser. The limit is your device's memory. When it gets tight, we offer to merge the files on our servers.

Can I mix Word and PDF?

Yes. Word files are converted to PDF first (one operation per file, 20 a month free) and inserted in their place. The file says so before anything is sent.

What happens to form fields?

Filled-in values stay visible. To keep them safely, choose “Make form fields part of the page”. Bookmarks are not carried over.

Are page sizes and rotation kept?

Yes. Each page keeps its format and orientation, even when the documents differ.

What does merging cost?

Merging PDFs and images is free and needs no account. Only each Word or other office file counts as one operation from your free monthly allowance, because it is converted on our server first.

Does it work on a phone?

Yes. Choose files, or photograph a paper page straight into the list with “Scan a page”. Change the order with “Move up” and “Move down”.

Split PDF

Is my file uploaded?

No. Splitting runs entirely in your browser. The file never leaves your device and we never see it. A working copy stays in this browser only and is removed after 7 days.

Is there a size or page limit?

We set none. The limit is your device's memory; a 100-page, 60 MB PDF works on current phones. If a file is too large for your device, we tell you before anything goes wrong.

How do I type page ranges?

As when printing: 1-3, 7, 9-12 gives three files. 9- means from page 9 to the end. A reversed range such as 7-3 is read in ascending order.

Can I put selected pages into one PDF?

Yes. Choose “Pick pages”, tap the pages and set the output to “One PDF”. Shift+click selects a whole range.

What are the new files called?

After the original, followed by the pages, for example Contract-p1-3.pdf. Several files come together in one ZIP file.

Does it cost anything?

No. Tools that run in your browser are always free and need no account.

Does it work on a phone?

Yes. Tap pages in the grid or type ranges with the keyboard. Several files come as a ZIP, which your phone opens in its Files app.

Organize pages

Is my file uploaded?

No. Everything happens in your browser. The file never leaves your device. Your progress stays in this browser only and is removed after 7 days.

Can I insert pages from another file?

Yes. “Pages from a document” inserts another PDF or a photo (JPG, PNG) after the selection. On a phone you can use the camera directly.

How do I use it without a mouse?

Arrow keys choose a page, Space marks it, Alt+arrow moves it, R rotates, Delete removes, Ctrl+Z undoes and Ctrl+Y redoes.

What happens if I reload the page?

Nothing is lost. Your order, rotations and inserted files are saved continuously in this browser and restored after reloading.

Are text and quality changed?

No. Pages are carried over, not re-rendered. Text stays searchable and images keep their quality.

What does it cost?

Nothing. Tools that run in your browser are always free and need no account.

Which files can I insert?

Other PDFs and photos as JPG or PNG. A photo becomes a page of its own. If a PDF has a password, remove it first with “Unlock PDF”.

Images to PDF

Are my photos uploaded?

No. The photos are converted in your browser and never leave your device.

How large will the PDF be?

Photos are scaled to at most 2000 pixels on the long edge and saved at an adjustable quality. 20 phone photos usually come to less than 10 MB.

Do iPhone photos (HEIC) work?

Yes. Safari reads HEIC itself; in other browsers the photo is converted in the browser first. If that ever fails, save the photo as a JPG.

Can I put several images on one page?

Yes, two or four per page – handy for receipts. With “Fit to image” every image gets a page of its own size.

Are photos straightened or cropped?

The orientation from the camera is kept. Automatic cropping and straightening come later with “Scan”.

What does it cost?

Nothing. Tools that run in your browser are always free and need no account.

Convert to PDF

Why does this not run in the browser?

Office formats need a full layout program. It runs on our servers in the EU – the same converter Signovoza uses.

What does it cost?

Twenty conversions a month are free, a hundred with an account. Beyond that, one operation per file from your credits. A failed conversion costs nothing.

How long does the file stay on the server?

At most 60 minutes. At once with “Delete now” on the result. We only keep the tool, page count, file size and duration – never the content.

Are fonts preserved?

Embedded fonts, yes. Fonts that are not installed are replaced by similar ones; check documents with special fonts after converting.

Which formats work?

Word (DOCX, DOC), PowerPoint (PPTX, PPT), OpenDocument text (ODT), RTF, TXT, HTML and photos as JPG, PNG, WEBP and HEIC. Other formats are recognised before uploading and not sent.

Do I need an account?

No. Converting works without signing in. A free account gives you a larger monthly allowance; the exact numbers are on the pricing page.

Can I share the PDF as a link?

Yes, with an account. For the link, a copy stays on our server for 24 hours and is then deleted, separately from the 60 minutes of the conversion.

Compress PDF

How much smaller does the file get?

Scanned documents usually shrink a lot, often by 60–90 %. Text documents less. If a file cannot get smaller, you get it back unchanged – never larger.

Does the text lose quality?

No. Text stays sharp; only images are recompressed and resized.

Which level should I choose?

“Balanced” suits email attachments. “Light” is for documents that will be printed. “Strong” is for upload forms with a tight limit; images then become visibly softer.

Why a server?

Good compression needs tools that do not run in the browser. The file is processed in the EU and deleted after 60 minutes, at once with “Delete now”.

What does it cost?

Twenty operations a month are free, a hundred with an account. A failed operation costs nothing.

How large can the file be?

Up to 100 MB per PDF. Split larger files first with “Split PDF”, which runs in your browser.

Do I need an account?

No. Compressing works without signing in. A free account gives you a larger monthly allowance.

Sign PDF

Is my document uploaded?

No. The PDF is opened and signed in your browser and never leaves your device. Saved signatures (at most three) stay in this browser only.

Is a PDF signed this way legally valid?

It is a simple electronic signature, like a scanned one. That is enough for many everyday documents. It is not enough where you need proof of who signed when, or where the law requires a written form.

Can I have other people sign?

That is what Signovoza does: send the document, others sign via a link, with an audit trail. It costs 1 credit per sending, charged only when you send in Signovoza.

Can the signature be removed later?

No. The signature, date and text are written into the page like printed text. Keep the original if you still need it.

Does it work on a phone?

Yes. Sign with your finger; turn the phone sideways for more room. Move items with your finger and drag the corner to resize.

What does it cost?

Signing it yourself is free and needs no account. Only sending it to others with Signovoza costs 1 credit per sending.

My document is a Word file or a photo. What now?

Turn it into a PDF first: Word with “Convert to PDF”, photos with “Images to PDF” or “Scan”. Then carry on here.

Fill PDF form

Does the form stay with me?

Yes. The PDF is opened and filled in your browser and never leaves your device.

Does it work on a phone?

Yes. On a phone the fields appear as a list with large inputs, so you never have to zoom into the page. You can switch to the page view at any time.

What does “as a finished PDF” mean?

Your entries become part of the page and can no longer be changed. “Save as editable” keeps the fields fillable.

What if no fields are found?

We tell you. Add fields yourself with “Create PDF form”; you can also place single texts and checkmarks with “Sign PDF”.

Why do some fields stay empty and locked?

Those fields are meant for someone else, the tenant for example. They fill them in later; they do not count towards your progress.

Can I sign afterwards?

Yes, with “Sign PDF” right after, without uploading the PDF again.

What does it cost?

Nothing. Tools that run in your browser are always free and need no account.

Create PDF form

Which fields are there?

Text, multi-line text, checkbox, choice, list, date, signature, initials and fixed labels. Every field can be moved, resized and copied to all pages.

What are roles and signature fields for?

You decide who fills in a field: you before sending, or the recipient for example. When sending with Signovoza, signature fields become the signers' signature fields.

Does the form work in other programs?

Yes. It is a standard PDF form (AcroForm) that can be filled in Adobe Acrobat Reader, Preview on the Mac and the browser.

Do I need an account?

No. Creating, filling in and downloading work without signing in. Only templates we keep for you will need an account later.

Word documents?

Are converted to PDF on our EU servers first (one operation, deleted right after). Everything else happens in your browser.

Is my document uploaded?

A PDF is not: it is opened and turned into a form in your browser. Only Word files go to our EU servers for conversion and are deleted there after 60 minutes at the latest.

What does it cost?

Creating forms from PDFs is free. A Word file counts as one operation from your free monthly allowance.

Scan

Do my photos leave my device?

No. The photos are straightened and put together as a PDF in your browser; nothing is uploaded.

When does automatic detection work best?

When the whole sheet is in the picture and stands out from what it lies on – light paper on a darker table. If no edges are found, the whole photo is used and you drag the corners onto the sheet yourself.

Which colour mode should I use?

Black and white for text: shadows disappear and the page reads clearly. Grayscale for pages with pictures or pencil, colour for stamps, highlights and coloured forms.

Does it work on a computer?

Yes. Choose photos you already have; move the corners with the mouse or the arrow keys.

Is the text searchable?

Not yet. The PDF holds the pages as images; text recognition is planned.

Do I need an app?

No. Open this page in your phone's browser; “Open camera” starts the camera, and the photos become a PDF right here.

What does it cost?

Nothing. Tools that run in your browser are always free and need no account.

Annotate PDF

Does my file leave my computer?

No. The PDF is opened, annotated and exported in your browser.

Can I use “Cover up” to redact confidential content?

No. “Cover up” places an opaque box over the spot, but the text below stays in the file and can be copied out. That is fine for an old address on a printout; for confidential content it is not redaction.

Can the annotations be changed later?

On export they become part of the page and look the same in every program. Change as much as you like before – undo is unlimited until you export.

Does it work with the keyboard?

Yes. Every tool is a button; the item appears on the page and moves with the arrow keys, Delete removes it, Ctrl+Z undoes.

Does it work on a phone?

Yes. The tools sit at the bottom, you move items with your finger, and two fingers zoom the page.

Can I highlight, underline and strike out text?

Yes. Drag the box over the passage, like a highlighter pen. It works on scanned pages too.

What does it cost?

Nothing. Tools that run in your browser are always free and need no account.

Watermark & page numbers

Does my file leave my computer?

No. The PDF is opened, edited and exported in your browser.

Can I number only some pages?

Yes. Choose “From page” and “To page”, for example to leave out the cover, and the number counting starts from.

What is Bates numbering?

A running reference on every page, such as “CASE-000125”, as used in law firms and court files. You choose the prefix, the number of digits and the first number.

Can the watermark be removed again?

It becomes part of the page and cannot simply be hidden. Keep the original file if you will need a version without it later.

Does it work with rotated pages?

Yes. Watermark and page numbers sit the way the page appears when reading.

Which images work as a watermark?

PNG or JPG, such as your logo. You set the width and opacity; a PNG with a transparent background looks best.

What does it cost?

Nothing. Tools that run in your browser are always free and need no account.

Several documents

Do my files leave my computer?

No. The PDFs are opened, edited and exported in your browser.

How many files can I open?

Three at once without an account, ten with an account, no limit with a pack.

Do I lose my work if I reload the page?

No. Files and arrangement are kept in this browser and restored after a reload. After seven days without use they are deleted.

Does it work without a mouse?

Yes. Select pages with the keyboard and move them to another document with “Move to …”.

What does it cost?

The workspace runs in your browser and is free. You only need an account to open more than three files at once.

How do I export?

Each document separately as a PDF. With “New document from selection”, an extract becomes a file of its own and the original stays unchanged.

Which files can I open?

PDF files up to 100 MB each. Convert Word files or photos first with “Convert to PDF” or “Images to PDF”.

Protect PDF

How secure is it?

The file is encrypted with AES-256, the strongest method PDF knows. How secure it is depends mostly on the password: long and hard to guess is good.

Do you store my password?

No. The password is sent to our server for this one operation only, never stored in a database or a log, and discarded within minutes at the latest. That is also why we cannot recover a forgotten password.

What do the permissions do?

You can lock printing, copying and changes. PDF programs respect them, but they protect less than the password to open. With a separate password for the permissions they can be lifted later.

Why a server?

The encryption is done by a proven tool on our servers in the EU. The files are deleted after 60 minutes, with “Delete now” at once.

What does it cost?

Twenty operations a month are free, a hundred with an account. If an operation fails, nothing is charged.

Can the recipient open the file without extra software?

Yes. Adobe Acrobat Reader, Preview on the Mac and the common browsers ask for the password when opening it.

Do I need an account?

No. Protecting works without signing in, for PDFs up to 100 MB, and counts as one operation from your free monthly allowance.

Unlock PDF

Can you crack a forgotten password?

No. The tool is for files whose password you know. We cannot find out a forgotten password.

What happens with a wrong password?

You see a message and can try again right away without uploading the file again. A failed operation is not charged.

Do you store my password?

No. The password is sent to our server for this operation only, never stored in a database or a log, and discarded within minutes at the latest.

The file opens without a password but will not print. Does this help?

Yes. Leave the field empty: the locks are lifted as long as the file has no password to open.

What does it cost?

Twenty operations a month are free, a hundred with an account. If an operation fails, nothing is charged.

May I unlock any PDF?

Only unlock files that belong to you or whose password you received legitimately, such as your own bank statements.

Do I need an account?

No. Unlocking works without signing in, for PDFs up to 100 MB, and counts as one operation from your free monthly allowance.

Create a document

Which sections are there?

Details (text, date, number, multi-line, with required fields), checklist (yes, no, not applicable, with an optional note), entries (repeated rows, with optional photos) and photos with captions. Plus ready-made blocks such as an equipment list, work done and observations.

Where do my entries and photos stay?

In your browser. Photos are scaled down here and the PDF is made here. We keep no document archive: nothing of it is uploaded. The draft stays in this browser for up to 7 days so you can continue later.

How does the signature page work?

Every role that signs (customer and technician, say) gets a signature field with place and date on the last page. That page is always generated separately and never grows, so the fields stay in place even when you add more entries or photos.

Are there limits?

Yes, so the PDF opens well on a phone: at most 12 pages and 40 photos per document. We warn you before you reach them.

Can I reuse the structure?

Yes, with an account: “Save as template” keeps the title, sections and example values, never your entries or photos. Every new copy starts empty. We keep templates until you delete them.

Do I need an account?

No. Setting up, filling in and downloading works without signing in and is free. An account is only needed for saved templates.

Does it work on a phone?

Yes. Fill in sections and take photos straight with the camera, during an on-site handover for example. The PDF is made on the phone.